Get in Touch
The best way to contact us is via email:
What to Include
To help us assist you more effectively, please include the following information in your email:
- Device Information: Your device model and operating system version (iOS/Android).
- App Version: The version of Poopless you're using.
- Description: A clear description of your question, issue, or feedback.
- Screenshots: If applicable, attach any relevant screenshots that may help us understand the issue.
Common Topics
Here are some common topics we can help with:
- Account Issues: Sign-in problems, profile updates, or account deletion requests.
- Streak Questions: Understanding how streaks are calculated and maintained.
- Privacy Settings: Managing your sharing preferences and friend visibility.
- Location & Maps: Issues with location capture or map display.
- Notifications: Push notification setup or preferences.
Response Time
We aim to respond to all inquiries within 48 hours. During busy periods, response times may be slightly longer, but rest assured that every message is read and will receive a reply.
Feedback & Suggestions
We love hearing from our users! If you have ideas for new features, improvements, or general feedback about your experience with Poopless, we'd love to hear from you. Your input helps shape the future of the app.